Service Support

Service Process

1
Requirement Communication
2
Solution Customization
3
Equipment Production
4
Factory Test
5
Shipping and Installation
6
After-sales Support

Core Services

Pre-Sales Support

  • Free Machine Testing: Test with your raw materials on-site; confirm product quality before placing an order.
  • Formulation & Production Line Planning: Provide reference formulas for rice crusts, crispy pancakes, egg rolls, dairy biscuits, etc.; offer equipment layout suggestions based on workshop dimensions and production capacity requirements.
  • Differentiated Customization: Customize equipment according to your specific product needs.

Delivery Assurance

  • On-Time Delivery: Arrange shipments as scheduled per the contract.
  • Factory Testing: Conduct no-load machine testing before shipment to confirm proper operation.
  • Logistics & Shipping: Use reinforced wooden crates for packaging and assist with arranging transportation insurance.

Reliable After-Sales Support

  • Installation & Commissioning: Engineers can be arranged to provide on-site installation guidance.
  • Spare Parts Supply: Common spare parts are in stock and can be shipped promptly.
  • Long-Term Support: We offer long-term technical consultation and process optimization suggestions.

Contact Us

Whether you have questions or aspirations, we are here to connect. Every inquiry and feedback from you drives us forward. We look forward to meeting you in every conversation.

Our team is available 24/7 to serve you!

We will provide you with thoughtful answers and exclusive services with professionalism and efficiency. We look forward to communicating with you and working towards a brighter future together.

Address

Building 6, No. 1202 Liuxin Road, Longchi Street, Luhe District, Nanjing City, Jiangsu Province

Contact Us